Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Blossom Kitchen & Bath Supply Corporation. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on September 21, 2017.


Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Company Policy / Terms and Conditions

Product Receiving Instructions:
  • Please inspect all shipment(s) upon receipt of delivery by Blossom.
  • Please sign for piece(s) count as well as pallet count(s).
  • When using FREIGHT CARRIER inspect all boxes and make sure no damages have accrued during shipment.
  • The freight carrier has acknowledged the receipt of this shipment from our facilities in good condition. By your acceptance of the shipment from the carrier, you acknowledge that the product has been delivered in good condition. Blossom Corporation cannot be responsible for loss or damage if you give the carrier receipt of acceptance.
  • If any shortages or damages are discovered upon delivery, make a notation of damage(s) and/or shortage on the item(s) with a representative from the carrier present before accepting the order.

Shipping Policy:
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. Please note that all vanities are shipped using LTL. We DO NOT offer International Shipping.


Return Policy:
Returns are permitted within 30 days of receipt of product(s) unopened and undamaged. The customer will be responsible for all shipping costs associated with any returns, and will be responsible for up to a 25% restocking fee(s). Blossom Corporation only accepts any returned items that can be resold; refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and email order@blossomus.com with the shipment tracking number.

Returns can be processed in one of two ways:

1. Customers can bring the item(s) to our main office located at 4710 Grand Avenue, Maspeth, New York 11378 for a full refund.

2. The customer can give the item(s) to the Blossom Corporation’s Drivers, which may incur up to 25% restocking fee(s)


All returns or exchanges given to the driver, driver may or may not inspect item(s). Damaged items will not be accepted for return or exchange. Open boxes are subject to up to a 25% restocking fees. Possible waiver of restocking fees if item(s) are brought to our warehouse for inspection located at 4710 Grand Avenue, Maspeth, NY 11378. Our driver is not responsible for any damage(s) that may occur during driving. Items may not be deducted from current invoice at the time of return/exchange. Once we receive and inspect the item(s) and determine there is no damage, the item(s) will be refunded. This may occur with an additional restocking fee. Faucet returns will be inspected to ensure they are working properly. If there are functional problems, we will offer an exchange or refund.

Cancellations: Cancel/change order must report within 24 hours to avoid shipping charge. Cancelled orders are subject to a 25% restocking fee applied prior to any return of unused deposit.

Damage Policy:
Upon receipt, please inspect your package closely. If there is any damage upon delivery, notify the delivery driver of the damage and request that he/she makes a note of the damage at the time of delivery. All damaged items will need to be accepted by the customer; please do not reject any items. A damage claim with Blossom Corporation will need to be filed before replacements products will be shipped. To file a damage claim, please send an email to order@blossomus.com that includes your order number, buyer’s name, shipping address and a brief description of damage(s) including images of damage(s). This description must include the item numbers and the parts needing replacement. It is highly recommended to send images of the damage along with an email attachment of photos to better ensure the correct replacement parts are shipped. Upon receipt of the damage claim, a confirmation email will be sent on how then proceed regarding damage claim. Blossom Corporation reserves the right to deny any damage claims according to the terms and conditions of return policies. Expedited shipping service is not available for replacements and/or parts. Blossom Corporation cannot be held responsible for any labor costs accrued during the installation of products sold via any of its channels of distribution. This includes, but is not limited to, items that may be flawed or have become damaged in transit.


For distributors and other stocking customers, missing parts claims must be made from one (1) month or 30 days of product receipt by end user. Proof of purchase from Distributor(s) or customer(s) to end user(s) is required.


Notes: This policy does not cover freight damages or shortages due to shipping of product. Customer must receive product in accordance with Blossom Corporation shipping and receiving policy, and may be required to submit information verifying the claim. These policies are set by our freight carriers, so failure to comply will result in loss of compensation for the customer.

Privacy Policy:
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Payments and Refunds:
Blossom Corporation accepts cash, checks, debit cards and credit cards. A $30 fee will be assessed for returned checks. Refunds for purchases made by cash or check will be refunded by check within 2 weeks and purchases by credit or debit card will be credited back to the credit or debit card used for the purchase. Down payments or deposits are due and payable at the time of order.


Freight Claims Instructions:


Unconcealed damage and/or shortage: Claims can be made only when it is indicated at the time of delivery. The claim must then be reported by email to Blossom Corporation by sending information including pictures regarding the pieces damaged and images showing the damage(s). No claims will be allowed without the proper paperwork signed by the Customer and the Transportation Company.

Concealed Damage: Claims must be made within 24 HOURS OF PRODUCT DELIVERY. Claims must then be made by email to Blossom Corporation by sending info regarding the pieces damaged and pictures showing the damage.


Your consent

By using our site, you consent to our privacy policy.